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Using this online service

This online service is run by the Department for International Trade. We want as many people as possible to be able to use this online service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the service using just a keyboard
  • navigate the service using speech recognition software
  • listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver

We’ve also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

About the accessibility of this service

We used components in the GOV.UK Design System to build this service. The Design System accessibility guide has information on how accessible these components are.

Parts of this website are not fully accessible. For example:

  • because of the regulatory nature of the content, some links may be difficult to understand out of context
  • the search fields include an auto-suggest feature which is not accessible to some screen readers

About the future accessibility of this service

We are currently working through the issues listed and intend to improve on them in future releases.

What to do if you can’t access part of this service

If you need information on this website in a different format, you can email

Reporting accessibility problems

We’re always looking to improve the accessibility of this online service.

Email if you:

  • find any problems that are not listed on this page
  • think we’re not meeting the requirements of the accessibility regulations

Give details of the issue and any assistive technology you are using.

Enforcement procedure

The Equality and Human Rights Commission is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

We are committed to making our online services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This online service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. This is due to the non-compliance issues listed.

Issues with interactive tools and transactions

There are known issues with the GOV.UK Design System, as explained in the Design System accessibility guide. We will update our service with any accessibility fixes once they are released to the GOV.UK Design System.

How we tested this online service

Full WCAG 2.1 audits of this online service were carried out on 30 September 2020. Tests were carried out using

  • screen readers
  • voice activation software
  • keyboard-only access
  • zooming in to 300%
  • system inverted colours

These tests were carried out by Digital Accessibility Centre Ltd.

What we’re doing to improve accessibility

We are currently seeking ways to improve on the issues highlighted.

This statement was written on 25 February 2021.